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Frequently Asked Questions

Q) How much?

A) You can see the price of our watch in your local currency on our website. We accept payments in more than 200+ currencies.

Q) How can I get the watch?

A) Our watch is currently 60% OFF with FREE Worldwide Shipping, get yours here: https://the-health-watch.com/buy

Q) Do you accept Cash on Delivery?

A) We accept Credit Cards, Google Pay & Apple Pay at the moment. We are working on adding it in the future.

Q) Is It Waterproof?

A) Yes! It is waterproof up to 1 meter for 30 minutes. You can wash your hands and take a shower with it no problems. However, avoid sauna, hot water bath and ocean water as the water vapor, and salty water can damage the band.

Q) Shipping Time

A) Hey, please understand that shipping is delayed right now due to COVID-19. To see the shipping times, simply press here.

Q) Do you ship to my country?

A) Yes! We are proud to offer Free Worldwide Shipping on all orders. 📦✈️

Q) Is is compatible with my phone?

A) We support Android 4.4 or above, and IOS 9.0 or above.

Q) Can I make calls with the watch?

A) The watch shows calls and messages notifications, but you can't call with the watch.

Q) How big is the screen?

A) The screen is 1.4 inches made with 2.5D Curved Glass.

Q) What's the app called?

A) The app is called "Da Fit", you can find it on any smartphone and it's FREE.

Q) Can I replace the straps?

A) Yes, you can get them here https://the-health-watch.com/collections/healthwatch-straps

Q) Do you need WIFI?

A) No you can use the watch on it's own, but the features will be limited. To be able to use the watch to it's full potential make you link it with your Smartphone.

Q) How does the alarm work? Does it vibrate?

A) Yes, it will vibrate when time’s up. 

Q) How do I set the HealthWatch date and time?

A) The HealthWatch will self-synchronize the date and time from your phone. You only need to connect them by Bluetooth.

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